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Fiona Fontenelle
Waited in all day for an order that was never even put on the van for delivery. told this after 3 phone calls. Was told I would be called to rearrange delivery for today. Received an email, 'order cancelled - refund 3-5 days!' Complained on TWITTER, got a 'goodwill gesture £5!' And told 'have a good day!' Rang up to complain, told that all she could do was another 'good will gesture £10' Got no food and now have to wait 3-5 days for my money to be refunded by Sainsbury's. Taking myself off to Asda later, Sainsbury's ain't seeing me again - EVER ....
3 years ago
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Sainsbury's has a 2.3 average rating from 1,665 reviews

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