Login
Start Free Trial Are you a business?? Click Here
Thelma Chambers
dreadful service online click and collect. Substituted ridiculous things for stuff not in store ( but ordered without any warning of low stock) for example: cake instead of bread, olives in brine instead of dry olives, tiny bottles of water instead of 2 litre ones. Refused all the substitutions at the point of collection and was only refunded on the water. Only the Bought 2 x4 pint organic milk cartons and discovered they were both just 2 days before sell by date. Bought and paid for 2 sets of stamps, 1st and 2nd class and they were not included and I had to get a refund on the money paid. Bought and paid for 2 bottles of Shiraz, only one was given ( two were charged) and this was off.. it exploded all over my dress and the table and floor when I opened it and was clearly off. I had to call and the operatives were excellent who refunded me the money for the missing items and substitutes which I had refused at the collection.. but what a shambles and what a waste of time. This was my first trial of Sainsbury's and of their click and collect. Never again! Back to a decent supermarket Tesco/Morrison/Occado as fast as possible !
3 years ago
Read Sainsbury's Reviews
Sainsbury's has a 2.3 average rating from 1,665 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on +1 213-325-5109 . Book a Call

Alice, Customer Support

Start Your Free Trial