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Anonymous
I had my online grocery order cancelled. Phoned them and rescheduled delivery next day. I am still waiting nearly 4 weeks later for a refund for the order that was cancelled. Customer services are a joke.first time I rang .oh yes it will be in your bank in 3 days. Next time 5 to 7 days.and a next time said it had gone in. What a surprise still.no refund.I am now getting my bank to resolve in getting my money back as they said after 15 days they can help.
3 years ago
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Sainsbury's has a 2.3 average rating from 1,665 reviews

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