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Anonymous
Would be zero stars. I did a Xmas online order on 13 December 2021. Due to Covid and family not being able to travel, I wished to cancel and request a refund of my deposit. On reading their FAQs it says the cut off date for cancellations is 10th December!! 3 days before I ordered so in other words there is no option to cancel. I have tried speaking to Sainsburys via social media and their Food to Order Team telephone line only to be fobbed off and told there is nothing they can do. This is daylight robbery and I won't be shopping at Sainsburys ever again.
3 years ago
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Sainsbury's has a 2.3 average rating from 1,665 reviews

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