We have been Sainsbury customers for more years than I care to remember, Since the beginning of Covid we have ordered online quite successfully without any complaints .............however lately it has been a nightmare with the page completely freezing and taking several hours to complete an order. Our internet seems to be adequate for other suppliers but not for Sainsburys. I would be interested if the problem was widespread ? One other problem is being a sufferer of Celiac disease if you use their search engine for Gluten free, it contains products which are not!