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Anonymous
I have continously being racially profiled by security for the last 3 months on almost every occasion I went into the the Spirit's isle at the Sainsbury Store located in Bitterne. I was so overwhelmed by their actions, I decided to confront the security on how uncomfortable his actions made me felt, only to be told it is an expensive isle and he is only doing his job. I responded saying yes I agree you are doing your job but both himself and the other securities arent stood there whilst a person of Caucasian decent is stood in that isle as I have noticed. I asked to speak to the manager, by this time I was already upset and and ofcourse furious. His first response to me was stop shouting or else I am going to ask you to leave. I explained to him I am agry and upset that I do feel as though I am being racially profiled. He defended the security's action saying he is doing his job due to expensive items being sold in that Isle completely ignoring and or disregarding how his securities made me felt as a black person standing in that particular isle but rather continued making threats about asking me to leave the store. I didnt do anything wrong, neither was I being aggressive in any sense shape or form for the manager to continue his threats about asking me to leave. I knew he had no grounds on which to asked or forced me to leave but I kindly left my shopping and left the store. I strongly believe his continued threats about asking me to leave was his way of trying to shut me up rather than looking at the bigger picture and try to understand why it is I was so upset. I have to say there are great managers within Sainsburys stores right across the board with fantastic peoples skills but this one for sure lacks just that and seemingly lacks understanding or any knowledge on how to deal with situations such as mine. I do not believe anyone be it their race, sex or gender should be made to feel uncomfortable by your staff or by anyone using your store.
2 years ago
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Sainsbury's has a 2.3 average rating from 1,665 reviews

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