have always used sainsburys and been very happy but just don't know what's gone wrong lately and tonight order was just the icing on the cake half of my items missing god knows where they are anywhere but here where they should be and the other half substitutions and what a joke that was they certainly must have brain dead or blind pickers as how on earth and why would you even contemplate changing napkins for paper cups can't wipe my hands on paper cups honestly and how can you even think of changing 15kg of sainsburys dry dog food for a 250g bag of dog treats I mean seriously how am I supposed to feed 6 dogs for a week on a small bag of dog treats I ask you it's just unbelievable. Come on sainsburys get your act together.