I normally never leave reviews but this has enraged me so much..... Copied text from my comment left at the Sainsbury's Facebook page. My delivery arrived today just an hour after receiving an email to say that I would be receiving five bottles of Codorniu Cava Brut and not seven as ordered. Under the number 5 was written the amount those five would cost, which was £37.50. That works out to be £7.50 a bottle. On ordering, I took advantage of your well publicised 25% off 'any' wines if ordering six or more with the offer. I ordered ten bottles altogether, seven Codorniu and three different wines. The Codorniu should have been £5.64. My main reason for buying online from Sainsbury's for the first time ever was due to this offer. I had started an order with Tesco but checked your offers on wine and switched. If you were out of stock of the Codorniu then that would be fine to reduce my order and refund me the difference, taking into account the 25% discount. But you are not out of stock. I have just checked and you are in stock. So why was my order reduced? And why was my reduced order then billed without the discount, which I was still entitled to due to having bought eight bottles (5+1+1+1)? Was my order intentionally reduced so that the discount could be removed and you could charge the full price for the wine? I suspect so. I quick Google search shows that other people have experienced the same thing. An article in This is Money in January discussed the exact thing happening to another customer. How many customers have bought from you having seen this offer, only to find the offer has not been honoured? I have made three long phone calls today, taking up valuable time and energy, and come to the conclusion your system is set up to deprive customers of this discount. Most people will not notice the 25% reduction has been cancelled. Most people will assume a big company such as Sainsbury's would have their systems set up so that customers can rest assured they are not being cheated. Most customers are busy and don't have the time to check these things. Does Sainsbury's habitually take advantage of this fact? I am absolutely appalled that this has happened and even more appalled that it's been going on for so long. I will be contacting Trading Standards and asking them to consider this as fraud. How many people have been deprived of this offer they were entitled to? #payitbackSainsburys