Went to Sainsbury today, relieved that checkout operator M was not working. Last time we waited for 15 minutes whilst she told her friend about her awful neighbors who apparently even upset her dog! M was so upset that she was quite unable to say 'hello' to us or 'thank you' when we were finished. She was clearly annoyed that we had interrupted her conversation by doing our big monthly shop. We were not brave, we paid up, slunk away and hoped that she would not be there next time - and she wasn't - HURRAH! Sorry Sainsbury, your products are excellent but some of your staff are scary. Have a look at Tesco staff, much more polite and friendly and try hard.