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MJ
Bought several items at Sainsbury's Online which were advertised at discounted prices however they charged me full price. Upon raising this with their online customer service desk (including screenshots of the advertised price), they initially denied that the products were discounted. After questioning this further they then agreed the price was wrong but didn't bother to refund the difference despite promising. Very unprofessional!
8 years ago
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Sainsbury's has a 2.3 average rating from 1,665 reviews

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