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Alan Barclay
Will continue to write on every review site, regards this mob. Went into the Hamilton store ( Lanarkshire) 9 Aug, after the football, for a few beers. Anyway the young assistant, refused to serve me, as she pointed out i was wearing a football top and asked me if i had a drink !!! I said i had 1 pint before the game ( and at no point, instore did it say no football tops), and at this point she still refused to serve me. Anyway the following day, after a number of phone calls ( customer services, store etc), i strongly advised Sinsburys to check their CCTV, and after a few days, they phone me and apologised at the way i was treated as it was proven i was sober. All i got of Sainsburys, was my experience would help future customer relations, and basicaly tough regards any good will gestures. I asked them for the price of the several phone calls i made, so i get a £5 gift card......which they can shove.........It would mean stepping into hell ( sorry their stores), I wonder what training their staff get ?, i wonder what the liscening trade would say in Lanarkshire ? They dont care about their customers as i found, and if you have and negative experiences their attitude is patronising. so my advice is STAY CLEAR !!!
7 years ago
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Sainsbury's has a 2.3 average rating from 1,665 reviews

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