Online grocery shopping not delivered, because driver couldn't easily find the address...even if i had left clear directions that it is a tricky site to access and they should call me if they have trouble. If they are not able to deliver to a place they should clearly state it on their website in advance! Sainsburys clearly puts too much pressure on their drivers and tight time-frames, not leaving them enough time if a place is tricky to find. Driver had to move on and my order was automatically cancelled without anyone even informing me of that. Terrible service. And after spending an hour on their helplines without anyone taking responsibility, they offer me a £5 online shopping voucher...you must be kidding me!