I parked at Sainsburys car park on Market Street in Huddersfield.
I lost my ticket whilst in town and advised a member of staff about the situation and I was specific about the time I arrived at the car park. I just wanted to pay for my parking and obtain a new ticket to be able to exit the car park at the barrier.
The car park attendant told me told me to go into store and the staff would issue me a ticket to exit the carpark.
I was shocked to be told that there would be a £50 fee to get a new ticket.
I shop at Sainsburys regularly and I am normally happy with the service I receive. This felt like a very poor way to treat customers or potential customers.
I was eventually told that if I spent £15 in store I would be given a new ticket, and this is what I did in the end.
It took me around 40mins to resolve what I would have considered a simple common issue. Very disappointing!
7 years ago
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