POOR DELIVERY SERVICE - EVEN WORSE CUSTOMER SERVICE!! I wish I had read some of these reviews before signing up for 3 months delivery service - definitely would NOT recommend Sainsburys for home delivery service!! I set up an account 2 weeks ago as a new customer for home delivery service. First week they delivered mouldy strawberries. Driver took them away, but I then had to go to the store to buy replacement pack. Spoke to the duty manager and was given £3 refund! Manager said he would speak to staff selecting produce for home delivery and remind them to select produce in good condition. Clearly this didn't happen. This week, I received parsnips and red onions which were both already rotting and once again had to buy replacements. Emailed Sainsburys on Wednesday and it took them until today (Saturday) to reply. They have given me £4 compensation. They do not seem to understand that I am ordering online to avoid having to go to the store - but due to the poor produce they deliver, I have to go to buy replacements!! I do not think the compensation is adequate - when I have to spend time and petrol driving to the store. The customer service team have clearly demonstrated a 'couldn't care less attitude'. Will shop elsewhere from now on.