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Clare
The Smartshop system is not fit for purpose - it extremely frustrating to lose the internet connection halfway round the store, have vouchers not accepted, have vouchers not registered by machine, card not accepted etc etc. Every single time I have used it, there has been a problem and either no staff member to assist or someone who shrugs and says they keep reporting problems with the system but being told there is no problem.
6 years ago
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Sainsbury's has a 2.3 average rating from 1,665 reviews

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Alice, Customer Support

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