Really annoyed. I buy online shopping every week and so many times my items are not bagged as I requested. Sainsbury’s it’s not listening to me and causing me un-needed anxiety with my OCD as I need my shopping bagged and not in plastic tray contact. Last week I complained about it got an email and my 40p bag charge refunded AND the promise that this would be sorted....this week my shopping came without the bags... if I’m paying for it... what’s the problem? And I always recycle my bags too! I’m going to start shopping with Ocado as they never have failed me in the past....are always on time, never gives me silly substitutes and takes the bags back while giving the money back for it too. More expensive but worth it as I get a better customer service care that fulfill my needs as a customer. I used to shop with Tesco and Asda, but these have let me down too.... so I haven’t shopped there for years. Sainsbury’s lately has just been rubbish at their service. VERY disappointing. OCD is not a joke... it’s a mental illness that has enough triggers as it is.