Appalling service at Harrogate store today - staff on door trying to get people to scan their shopping- one person on self service, struggling staff in checkouts - 3 staff standing around around nearby chatting and two checkout supervisors looking like like security guards but not supervising checkout queues or helping a slow checkout person on our queue. Complained twice, eventually brought out a member of staff and the other supervisor called a shopper with about 6 items to that checkout instead of us! After complaining we were moved to another checkout as ours still had not moved. Spent £120 then told afyerward we should have split this - no offer to do this. Complained to supervisor number one asking if she could issue us with petrol vouchers for the hassle and she said we could go back and put our shopping of £120 through again and split this - really!!!! - after queing for over 15 Minutes at 4pm. Or she could get a manager! No wonder they are going down the drain / back to Aldi for us with self managed queues! Found a pandora Bracelet in the car park took it and handed it into customer services who showed no interest in where or when I found it and just chucked it in post property - no record made!!! Shocking experience and not the sainsburuys I used to love!