The only reason I have given them 2 stars instead of one is that I was feeling generous!
Where to start? Well, some air head at Sainsbury thought it a brilliant idea to move in stores like Argos, thus cutting their food section/variety greatly. Now, being a simple housewife who, until 3 years ago, only shopped at Waitrose, I moved all my shopping needs to the hypermarket at Hedge End. Shopping here was fulfilling all of my food needs, and more. However, now this boy wonder has come up with this new idea of combining shops, I can no longer find many of the foods I used to shop for. Also, having a vegetarian in the family, I found their frozen vegetarian food selection almost non-existent.
It is obvious that whoever came up with this wonderful idea has not thought things through, eg. People who visit this supermarket do their weekly shop for, "FOOD". If they want to shop household items, they will go to the appropriate store; they certainly do not want to wade through Argos to get to the now meagre offerings halfway down the store. I am by no means the only person with this view as, I understand, many of the staff have had to suffer abuse from disgruntled shoppers; the car park which was always full to bursting is now less so, with spare spaces. It is not the staff's fault but those people who do not experience the daily life of the customers at these stores.
I, reluctantly, have moved most of my shopping needs back to Waitrose. Reluctantly because Sainsbury was very convenient but, more importantly, Waitrose, unlike Sainsbury, have listened to the customers and have expanded their vegetarian section and also cater for vegans. That, coupled with the price matching and, on a lot of occasions, cheaper pricing, have made Sainsbury both uneconomical and an unattractive shopping experience.