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Brewery Romford Sainsburys Yesterday on 24/10/2019 about 6pm I had popped into Sainsbury’s to check my lottery ticket.I Had given them my ticket to checking the machine and when they placed it inside it showed that I had one a lucky dip.After that,Lady who working there asked if I want my lucky dip for Wednesday or Saturday.I said Saturday.Right after I said that,she whispered to her colleague "is she for real".As a customer that made me feel upset.How staff who assisting a customer can make any comments about the customer in front of customer.I did not like the way I was treated or spoken too.Then,she tells me that the machine is jammed so I just say okay and leave with my tickets.I was not sure if she gave me the right tickets back, so I went back and asked her.When I put the ticket down and I explained to her why I m back,she slammed her hand onto the table and took the tickets to check if they were right.Her attitude towards me was disgusting.After checking if they were right,she comes back and just throws the ticket onto the table.I did not understand the reason behind her actions.I grabbed my tickets and left.Before leaving I told her that the way I was spoken to and the way I treated was unacceptable.She the decided to shout across the store "yeah,yeah"and then she mumbled stuff to her colleague.I was very disappointed and I will never be going back to that Sainsbury’s again.Alo I will tell to people if they would like to be treated like I was treated they should avoid this Sainsbury’s. Sainsbury’s Management should provide to them staff CUSTOMER SERVICE TRAINING. Felt very shame front off my Daughter because she saw it all this disgusting attitude towards her mum.
5 years ago
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Sainsbury's has a 2.3 average rating from 1,665 reviews

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