Bad customer service. No accountability from low level staff to management. I had an injury at Luton sainsbury's near bury park store this November 19 with unattended untrained staff who cares to finish his job quickly than customers safety left a fruit not properly kept and it fell on me when i passed. It really hurts he did said sorry but wasn't enough as he should have been trained properly to give customers space when they are approaching and leave items well kept for their safety wasn't happy at all. I left after i got few items there were little to no staff around 1 till open the rest of people had to do self check out with heavy items. I reach home removed my jeans and saw blood clot where a bucket of fruit fell on me and a little bump. I decided to call and report an incident a lady called Heather pick up and I told her want to report an incident i told her what happen and she transferred me to a horrible person probably in the head office named Luke. He got back back to me saying the cctv around the area where the incident happen is not moving around is just stationery and no staff came front to say they know what happen that day neither no incident was reported for that reason no action would be taken really? I even called again the next day and talked with the manager in luton branch and report the incident again no one cares really. No one there takes responsibility I will never ever shop from that low life store again there are other better supermarkets to go to bigger better and cheaper like Asda Tesco Lidl and they care about their customers.