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Lucy Ivy
I went into your store and bought a blouse. As I approached the life to go out of the store the alarm went off, i went back in and showed the item to a security staff. He asked me to go and look for who ever served me to take the security take off. I said to him to get a staff to do that as I couldn't remember which staff and it was not my responsibility to do that. He was rude to me and said am a black woman like him and that am I expecting him to go and look for someone and that it was not his responsibility. I was shocked and sad that sainsburys has come to this. Years back he'd have apologised and gone to take the tag off. The manager came and I explained to him, he was not helpful either. In the end i took the item and refunded it. Not going to sainsburys abbeywood again. Disgraceful really. I wont recommend sainsbury to anyone anymore as a good store.
5 years ago
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Sainsbury's has a 2.3 average rating from 1,665 reviews

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