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Simon
Sainsbury’s home delivery never arrived at my home, and when I phoned Sainsbury’s about it the answer was “the driver arrived at 10:00pm but nobody answered the door, he tried phoning but nobody answered, so he left”. Complete pack of lies - firstly, my place is on the ground floor and I can see whenever someone is at the door - I’d been home since 8:00pm and nobody arrived or rang the doorbell. There was never a Sainsbury’s van outside at any time since I’d arrived home at 8:00pm, and I received no phone calls. Clearly the driver was running late and couldn’t be bothered to do the delivery. Sainsbury’s said there was no way they could find out the root cause of the problem. I’ve not used them since, and will never spend as much as 5p in Sainsbury’s ever again. Problems are one thing. Being treated like an idiot and lied to is another. Third rate bunch of cowboys. 30 years a customer - no bloody more.
5 years ago
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Sainsbury's has a 2.3 average rating from 1,665 reviews

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