Pure theft!!! I placed an order online which included 10 boxes of Kellog's Rice crispies, the size of 1.1kg before the order arrived I reicived an email that most of the 10 boxes are not in stock so they will send me subs of 375g and 700g in total 10 boxes which are really alot less in quantity, but I called up to confirm that I will reiceve the mony diffrence back as per 100g the smaller boxes are nearlly double the price, so i was told that I can refuse the subs or if i want i can exept them and i will recieve a voucher online with the price difference, so i exepted them, and after a week no voucher was submited i gave them a call reqesting it, this slow customer servise agent explains to me that as the subs were cheaper, becouse i orderd something for £4 and the small box is £3 so its cheaper so i do not recieve a refund voucher, I tried to explain that really, in fact, it is alot more expensive becouse per gram its nearlly double, so this idiot just tells me that it goes per item not on the waight, i think that any 2 year old baby will understad that this does not make any sence, its like giving a bottle of water for a sub on a peace of beef and then saying that the water is cheaper, of course becouse its a chaper item, she just did not want to understad this and just knocked the phone down on me..........