Cheese purchased which ordinarily has a use by date well in excess of what’s needed. Ie last 350g block delivered in December was use by early March. Have had a delivery pass for three years! Shopping delivered Wed evening shortly before a grandchild was rushed into hospital. Didn’t have the opportunity to check use by dates until today. Cheese expires in two days! Rang to complain and explained my reasons for not contacting them earlier but they didn’t care. Company policy is only to refund if you complain day of delivery or next day, regardless of personal circumstances. This has made me very disenchanted with Sainsbury’s . I will not renew my delivery pass this year.