I received notification that my delivery was on schedule for today. Then, four hours before the expected time, I received a phone call message to say deliveries in my area had to be cancelled, and to phone back to confirm a new time tomorrow. However, when I rang back, I was told that all slots were taken. So I would need to reorder from scratch for another day. This also meant losing the £10 off voucher. Not only that, but it would be 3- 5 working days before my payment for the first order would be repaid. I was reluctant to place another order, in case this was also cancelled. Some people would have to wait for their refund before being able to buy groceries! There was no offer of apology, and I had to remind Customer Services that the company had cancelled, not me, and I should not be losing out. I was told, no, I couldn't speak to a manager, and that their email system has been discontinued. I was advised to contact them via social media! Here, the messaging refused to register. I was appalled by them taking my payment before delivery and not carrying my order over until another day. So they got my money, I have no groceries. And I will add that I worked for Sainsbury's as a young teenager 40 years ago, when the training was second to none!