You don’t deserve one star! After being told I could not purchase one loaf of bread AND a small baguette I was told to scan my nectar card myself. I am disabled and have limited mobility and dexterity and was told that I needed to pull out the reader to scan my necter card. Your employee said that she would not do it as she didn’t want to touch the card reader so I said but you expect me to touch it? I decided to forego the necter points on my £2.75 purchase. I then offered a £10 note to which she said I’m not taking that from you, you will have to pay by card. Fortunately I had a card with me or what would I have done? She then proceeded to moan on about infections etc to which I said I didn’t need a lecture on infection control as I am in category a at risk as I am insulin diabetic and have a terminally ill husband and her actions were putting me at unnecessary risk by forcing me to use a potentially infected card reader instead of giving her cash. I found her attitude unacceptable, badly informed and extremely unreasonable. If your staff are so ‘at risk’ from handling cash or necter cards then why are they not using gloves? This is a shop I use on a once or twice weekly basis however I will not be going in there again. Stuff you Sainsbury’s - your customer service is appalling and your staff training leaves a lot to be desired. I did observe that there was no hand sanitiser available for customer use and that staff were still handling merchandise with no protective measures in place. why are you expecting your customers to be compromised by staff that haven’t got a clue about ppe and have a bad attitude towards customers? When this craziness is all over I will take my custom to Asda where they do have measures in place and their staff are still maintaining a high level of customer service.