Very, very poor customer service. I've has a SMS from the NHS telling me that I must stay at home for 12 weeks but we are going to have to go out to get some food because Sainsburys have blocked the ability for my wife to order an online delivery. The account is in her name & they have told her that she has not been identified as a vulnerable person. How do they check, she is my carer and as such also has to stay in for 12 weeks. Sainsburys have not given any thought that account holders spouses may be fit in to the vulnerable category. Thank you Sainsburys, you have now put me at risk since we have no alternative but to go out and try to buy some groceries!