So I sent this to Sainsbury today after an awful experience with rude stalker.
Your member of staff always follows me around the store and has questioned whether me and my wife are togther on a number of occations. I feel he is harrassing us. For example, today I went in and brought 3 units of baby milk powder and put then in the car. I went back to buy some tooth brushes. My wife who entered the shop later because she went to another shop, brought 1 unit of milk powder and was already paying so I went to another self service till to pay for the tooth brushes. Your member of staff who was originally hovering around the entrance, followed me to the tooth brush section and then to the self service till and started asking loundly his collegue whether I had brought milk power - very rude behaviour and unacceptable. He then confronts me and asks me if we are together pointing to my wife. I ask him why his asking and it's non of his business. He says that because we are together we are considered a single customer and because I had already brought 3 milk powers she wasnt' allowed too buy the single unit. The sign on your store shelf says that 3 units a allowed per customer and I didn't think we had a new definition of the world customer meaning more than 1 person who know each other. If this it indeed the new sainsurbuy's policy then your sign should say only 3 uints per household per day. But this is beside the point, my main complaint is your staff member stalking us and rude behaviour. He also threaten to ban me because I swore at him during my angry description about him stalking me - boohoo. So I call for the manager.
The manager (assitant?) came and listened to what I had to say, explained that store policy, but accepted your member of staff had dealt with the issue badly but said your member should be doing other things and not staliking us. Elaine was her name and I think she did a good job in turning around the situation which could have ended badly and a loss of 2 customers (or that's 1 customer if you both live in the same house according to Sainsbury), 1 person in the hospital and the other in a prison cell.
Your rude stalker staff member needs to get some training and get a real life and stop stalking your customer(s).
Elaine should get a promotion.
I should get therapy after that and a course in anger managent.
The branch is Barkingside.
66-100 Tanners Lane
ILFORD
IG6 1QE
A very angry household.
9 years ago
Sainsbury's has a
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