Having visited Dawlish Store for many years, I have always found good customer service and been very happy to shop there. However I have been utterly disgusted by some staffs attitudes and behaviours with the way they have spoken to me as a customer and as a human being with the resent changes to Covid- 19. And the ways of shopping. I am surprised and even shocked by the way they verbally communicated to me when I cued up and waited to go into the store. To be shouted at and told why myself and my partner could no go in together left me feeling humiliated and very upset. I was more than happy to agree to their temporary policies and stores guidelines but not in the way I was told. The lessons that need to be learnt is to train you staff basic customer service and to monitor this regularly if you want customers to shop in your store again. I feel for all the people who have lost their jobs and would love to come and work for a company that suppose to value their customer and give them a job not the arrogant rude staff that already work there already, as unfortunately I won’t be shopping their again.