Had a “click & collect”. Several items VERY short dated (fish cakes same day) and items substituted (unauthorised) with cheaper items, but still charged at original item prices.
Most annoying aspect is refund policy - everyone else does it on receipt of complaint as they already hold card details, but Sainsbury’s do not, they apparently have to ring you within 14 days to get your details. Still waiting.
Avoid, there are alternatives out there who actually believe in customer service.
4 years ago
Sainsbury's has a
2.3
average rating
from
1,667
reviews
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