It seems that Sainsburys have a Policy where deliveries to Vulnerable people on the Shielding register, reliant on deliveries, can decide whether or not to make the delivery! Having had arguments with the delivery in 3/5 deliveries, they could not be bothered to deliver up to the 1st floor, as they had been doing so Pre Covid, for 5 years. It is discriminatory, and cruel, for the person who is shielding on Medical grounds, and on The Register as designated by Law, that they cannot know IF the driver will decide to deliver or not. Totally unacceptable. Several people have had this experience we know in North London, especially from the Enfield store. These places for delivery are smart clean places with just one main entrance door to be buzzed in through intercoms, and then have another door before each floors flats, so easily food could be left the other side of the actual front doors. The attitudes are disgraceful. People that are "Shielding", have much more to be wary of being brought in, in terms of infection by the delivery driver themselves, as well as on crates, bags, packaging, which they have also reverted too. They do not even credit people back for weeks, even when the order is as is the Customers right , to be "Refused" left outside at the entry door. Further, even not touching the "replacements" or damaged items badly packed, they Refuse to take them back or credit for them. Awful attitude, shameful and discriminatory. Customers should Refuse such an attitude, and let them send the food back, wasted by there own behaviour.