I had a sainsbury order for online delivery 26th july 2020 at 9pm which they cancelled at 4pm via email so I had no way of going to get my order. They re-booked for 27th at 10-11pm slot as that was all they had left. I waited up till 12pm and no order arrived. I called but they were closed, no email and no call. I have 2 young children. This has to be the worst ever service provided. They do not care about people the service and communication is appalling. They said it was a driver issue late at evening, now unless he took the truck home they would have known about this! So why not call me. Money was taken from my account and showed online as delivered.