This morning at Sainsbury Kelso, 8 September, while getting a trolley at disabled parking section, I passed these 2 dogs in this hot car with the sun bearing down on them. I took photos.  There were 2 windows opened 1 inch each on the right side of the car. No open windows elsewhere. The 2 dogs were panting, one was crying. I went to Customer Service desk in supermarket.  They refused to make an announcement to tell the owners. The fellow at the till said he'd tell the manager . I waited, kept looking if anyone was coming, went out to check the dogs again. No one showed up. Went to speak to Customer Services again and he said the manager told him Sainsbury can't get involved. Refused to alert owners or report the plight of the dogs. .Finally after over half hour to 3/4 of an hour of first seeing the dogs, the owners showed up with 2 trolleys of food. The couple in their 60s put the food in car. Wife said they cant leave their dogs home and so what !!! Wasn't bothered in the least. It is a hot sunny day today and inside that car it would be climbing to high 20's. What shocks me is that Sainsbury refused to make an announcement over the loudspeaker to alert the owners. In a matter of minutes, the situation could have been resolved. What kind of store leaves dogs to suffer!!