I have been using Sainsburys home delivery for some months as they prioritise elderly shoppers and have been a Sainsburys customer for many years so I have stayed loyal to them. As with the other lady, I have problems bending down due to having two metal hips. It does clearly state on the website that the driver will put the shopping into customer's own bags but the last twice, although I have supplied bags, the drivers have refused to put the shopping into the bags, just left all the items on the floor although I did tell them I was unable to bend. I'm now reconsidering shopping with Sainsburys, I'm not going to put my hips and back at risk because the drivers are too lazy to help me. I will be trying another supermarket in future