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Anonymous
I have serious health/lung condition. I have had to kneel on my front doorstep to put my shopping in bags as shopping now is bagless. I asked the driver to transfer shopping but he said if he put shopping in the bags I provided I would have to lift the bags anyway. I phoned customer service, very dismissive and said it was now co policy and it was drivers discretion whether to help or not. I am very aware of the need to use less plastic but am not at all sure that to make the elderly and ill grovel on their doorsteps is the way forward.
4 years ago
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Sainsbury's has a 2.3 average rating from 1,665 reviews

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