Every item I added to my cart stated it was available in-store. None were available at my preferred store, no problem, I picked another store for the first one and the second one, then from then on down... none of them were available period. Not even for shipping. I removed them from my cart. Found them and again... I could add them to my in-store cart. But once added to my cart they are not available. Ok, so I moved on. I purchased the two available at another store. After your company accepted my money, I got an email 45 minutes later, stating that my order was canceled. And I will get my money back in 3-5 business days. WOW. It didn't take your company 3-5 business days for you to take my money. I did not check my email until a couple of hours later, (because it said my order would be ready in 2 hours) to see if I could pick it up. I was just about to go there, but my boyfriend suggested I check first. So, after an hour of trying to place an order on your extremely slow website, dealing with inaccurate listings, placing an order, taking my money, and not getting what I paid for, and now have to wait 3-5 days for my money back. Guess if I will ever shop at any of your stores or online again? And what I will be telling my friends and family who shop with you? Between just 7 of us, we buy stuff at the stores every week. The latest hair coloring, conditioners, and bonders. We collect lipsticks and nail polish lol. We will pay higher prices, if need be to obtain better customer service and accurate website information.