I just experienced the worst customer service at Sally's in Vernon. After purchasing a faulty product. I had trouble returning it. I contacted the original manufacturer and they send me a new one right away. The Sally's store said I can now return it . When I tried to that , The sales person was very rude , condensing and very disdisrespectful. I was treated so poorly and then was told that the product was not right for me from the start, which she actually recommended. This was clearly her way of trying not to except responsible. In the end, I bought a more expensive product as she literally cut up my original product that I was expected to return to the original manufacturer . I now have to mail back a completely destroyed product. I will never deal with this store again. No customer should ever be treated so poorly.