I like Sally's and I purchased beauty supplies from there. But I shopped at store #857 to purchase products for a friend she gave me a coupon with a barcode and the manager Ivette Flores refused to scan a valid coupon because Sally was not written on it. My friend has purchased many products from Sally's and she earned those coupons. I left the store embarrassed and went to another store were the coupon scanned and I got the savings my friend earned without issue the clerk was friendly and had excellent customer service. Ms Flores is not a leader and should not be in a managerial position because she sets a bad example for other Sally's employees.