Ibought a pair of Salomon GoreTex Walking shoes in October and i was happy. The shoe's fitted me perfectly and was comfortable and waterproof For me as retired and having incurable cancer the money i had to pay was much but i thought i would spend them to get really good shoes For me it's important to have good walking shoes because i have to go out on long walks 5-6 times a day to keep me healthy Until 2-3 weeks ago i had no problems with the shoe's but when it rained heavy the shoe's got slippery but i thought i imagined it Not long ago we got snow and i went out with my dog and you know how snow gets slurry suddenly i feel the shoe's acted as ice-skates So after a while when i noticed that it was not my imagination but actually something wrong with the shoe's i contacted Salomon customer service and explained to them that there is something wrong with the shoe's they started to become annoyed  I sent them pictures of the shoe's as they requested and then they wanted me to send them my shoes Look I'm not stupid so i told them if they want me to send them my shoes they better send me new one first After that i haven't heard back from them So my conclusion is not to buy Salomon not for them having bad shoes because they don't but for there crappy customer service that can't help you when you need help The shoe's are gone and i wish I never had bought them that's money down the drain I got new shoes thanks to help and now i can enjoy my walks again Shame on you Salomon