SA-LONG-MON or SALOMON ?
On January 4th I cracked one of my Nordic skate skis. I proceeded to contact the consumer service on January 5th.
That day, I wasn’t aware of the incredible saga I was going to live.
After dozens of e-mails, an incalculable number of pictures requested and the loss of my case twice, they finally approved that I resend my skis for “verification”. On FEBRUARY 21, I received a new pair of skis.
I thought the history was over…. NOOOO, the bindings that came with the cracked pair, didn’t come back with the new pair.
This adventure cost me 2 months + the loss of pretty much the whole season of ski.
Do yourself a favor, don’t ever buy Salomon product, unless you wanna waste your time and a whole season.
(case- 02801261)
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