We been Samsung for years. We are very disappointed the last a few appliances. We thought maybe we got unlucky with one appliance, but no. We continuing using different appliances with Sumsung. From washer, dryer, tv, microwave, etc...Less than a year old being used. One by one they gave us problems. Sumsung, send technicians to take a look and trying to fix the problems, but they are never being fix. And they recommend what should do or not to do. (We did). It is just a headache for try to call over and over the Sumsung’s customer service and on the phone for a long time. Also deal with technicians coming. We want the products to be dependable. Not to wasting time deal over the phone and technicians.