Wish I didn't have to give one star! Brand new TV, just hooked up and would not connect to remote. Chat, message/text, 3 separate people through 3 separate phone calls and no help. Gave email address and ALL info requested and they couldn't bother to contact me when they still needed more info. I cannot say how BAD the customer service/support is, just that it is NON-EXISTENT! Thankfully, I can return the product, explain to the store and never attempt to purchase this brand again!!
3 years ago
Samsung has a
1.2
average rating
from
4,365
reviews
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