Horrible experience. Ordered Note20 Ultra 5G 512GB phone. Received it and phone had blue pixel line across screen. Called and they offered to replace but I would have to return phone and wait until they received it then they would ship replacement phone. Or, I could cancel order, would get refunded and they would ship new phone with new order. Opted for choice 2, got new phone and returned faulty one. A few months later I realized my memory on new phone was 128GB, not 512GB I originally ordered. I called to see how I get the correct phone and got the run around, it was too much time passed for price match, so I'm stuck with smaller memory phone even though I paid for bigger memory. What a rip off!!!