SAMSUNG FAILS TO HONOR TV WARRANTY - THEY ARE DISHONORABLE AND CAN'T BE TRUSTED!!! I purchased a brand new Samsung Curved TV on 24 March 2019, Model QA65Q8CAMWXXY, Serial no. 02WR3NJJ200002Z. On 10 May 2019, this TV was accepted into Samsung's Premium Service, which includes next day service under warranty. On 1st March 2021, the TV lost its picture and sound, so I called Samsung to arrange a repair under warranty. On 4 March 2021, after 2 hours of troubleshooting over the phone, Samsung accepted the repair request under this warranty and booked in the service. The next day, they suddenly asked me to take a photo of the back of the TV and send it to them, which I did. They then denied the warranty service, stating that this particular model does not quality for a warranty. I do not understand why, as Samsung had accepted my TV into their warranty premium programme on 10 May 2019 and never cancelled this warranty. Apparently the curved model had a lot of problems with the screen failing after 2 yrs and has been discontinued. The cost to replace the screen is $1,568!! No wonder they declined the warranty! Obviously a Samsung warranty guarantee is worthless. Bad service - never will I buy a Samsung product again.