I brought it on 26th jan, just switched on and with out sim card kept. Started using last one week around 10 march 2021. First two days lot of signal issues, after that little bit okay. With in one week of use mobile not charging. I went to service center they said its water log. You have to pay 1500 for that. (I called the Coustomer care for almost two days no proper response after speaking for almost 2 hours a technical person said I have to pay for it, this is because of your fault and it has happened only because for my fault( there is moisture content in charging port, I also agree but in a air condition room also there will be moisture content, then its a cheap quality of product you are selling). If you are in my position will you except it. How you have used your mobile personally you will know it. I personally recommend don't go for Samsung products. After speaking with the Coustomer care they asking for the rating I gave 1 as there is no zero, but the person I keep on asking for good rating, I don't understand how are they working.
I asked the samsung technical person to give a return statement that this issue is only because I have put the mobile in water but he refused, they also say the moister from your hand can damage, how good is your product, just think before selling.
I have given my mobile in service center for changing the charging port on my expense as they are deny on warranty. And asked them to keep with them for 10 days for observation.
If you buy Samsung remember your money is wasted.
I try to add photos its taking lot of time
Best go for other brands than Samsung
Hi Samsung,
Pls make good quality product don't cheat Coustomer
3 years ago
Samsung has a
1.2
average rating
from
4,365
reviews
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