It's totally unacceptable to keep customers on hold for over an hour. It's also totally unacceptable to led customers to believe you have a live chat agent when its so totally apparent you're actually dealing with a Bot. I made the terrible mistake of buying from Samsung directly, but I will never, ever make this mistake again. I've also had Galaxy phones from generation zero to 20, but this support experience has really soured me and I think I may switch to a different manufacturer for my next upgrade. SAMSUNG SUPPORT SUCKS!!!!
3 years ago
Samsung has a
1.2
average rating
from
4,365
reviews
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.
Related Photos & Videos
