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Anonymous
After purchase the tv screen went bad and needed replacement. The worst possible customer service was demonstrated by Samsung, wrong parts were sent out and others were lost in shipping. Samsung extended our warranty since our problem was a chronic one. Now a month later still no television despite promises. Samsung talked a good game but customer service was rude and insulting. No more Samsung products for this household.
3 years ago
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Samsung has a 1.2 average rating from 4,365 reviews

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