Never buy Samsung. I bought a Samsung phone note 20 ultra. They broke my phone while fixing it, didn’t even call me to tell me, just replaced the cracked back and sent it back like it was no big deal but with a repair statement telling me the back was cracked during the repair process. That’s how I knew what happened. I was upset that they just replaced the back instead of replacing the whole phone because if it was me who broke it then they would take me off the warranty completely saying that there might now be internal damage to the phone but when they do it, they don’t need to tell you about it and just try to sweep it under the rug. When I called to complain why they didn’t replace my phone with a new one if they damaged it in their possession and they just bullied me and told me that they would not replace it and I had no other choices. They also outsource their customer service employees and pay them likely less than $1 per hour (most are in the Philppines and I lived in the Philippines for two years and was offered to be an online English teacher there for $1.50 an hour and that’s supposedly a high wage for me as a native English speaker). The representatives while polite have no idea how to help you, each one tells you something different and they don’t listen with detail to what your issues are so it’s a very frustrating process. And every time I called I was connected to a new person that I had to keep re explaining my problem to and each one either offered a different solution or offered nothing at all. They say press one to review the representative after the call but I was never directed to review anyone until I mentioned it to them and they sent me an email to review just one of the at least 10 different calls and representatives I spoke with. It was an outrageous and exhausting process all together. They charge you $1300 for a phone and invest nothing back into you and try to save by cutting corners and cheat you out of your rights and money. Very bad.