I bought this product less than 8 months ago and since the beginning it had not washed my dishes properly. Services Techs have come to look at my appliance four times and say it is working as it should. Well it is not! My bowls are not washed at the end of the washing cycle. I even have it on the Hi-temp wash and Sanitize mode and the appliance still doesn’t wash the dishes properly. I rinse my dishes by hand prior to putting it into the dishwasher to remove particulates basically washing before putting it in and still dirty after it all. Service care people are useless. They will not help and hung up on us when trying to deal with the issue. Absolute terrible service of a company! I only ask for a dishwasher that washes my dishes and this product fails to do that. My MIL has a brand new Samsung dishwasher and she has no issues and she does not scrub her dishes like I do and hers works. Terrible customer service with this company. You do not stand by your product at all even under the 1 year warranty. VERY DISAPPOINTING.