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Anonymous
My daughter bought me a Samsung washer and dryer set. I’ve had it for less than six months and the dryer stopped working already. Called Samsung and set up service appointment. They came early, luckily my daughter was home and was able to let them in. I hurried home. He said it was the main board and had to order it. Two weeks later I came home early to be home for when they showed up, only to get a call from my husband saying they weren’t coming, they rescheduled for next week. When that guy came he checked my outlet without taking off the plate and said that I didn’t have enough voltage. I called and complained. Needless to say, it’s been over a month and I still have a broken dryer. Samsung needs the train their repairmen better and get better customer service, then maybe you wouldn’t have such angry customers.
3 years ago
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